Description:
You have configure ADRMS properly in your environment. Now you want to make SharePoint to use ADRMS. At the SharePoint Central Admin, you specify the location of the RMS Server.
However when you try to open a document protected with RMS, there's a pop-up error saying couldn't find the document. At the SharePoint event viewer you saw the following error:
Information Rights Management (IRM): There was a problem while ensure IRM client. Status value: -1, error value: 0x80020009.
[Information Rights Management (IRM): There was a problem while creating the generic issuance license template.
All issuance licenses for protected documents are constructed from a generic, base issuance license template.
Additional Data
Error value: 0x800704DC
Resolution:
Please go to the SharePoint Central Admin and make sure you already select or type in the correct RMS cluster server address. Use HTTPS instead of HTTP when typing the RMS cluster address.
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