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Sunday, February 10, 2008

How to use the O2 Personal Digital Assistant keyboard

To be able to use this keyboard, please follow these steps:

1. Make sure the keyboard turn on. To make sure, slide the on/off switch on the left side. Try to press some buttons, if the keyboard light up it means the keyboard is active.
2. Uncheck the “Beam” settings on Start > Settings > Connections > Beam
3. Install the O2 keyboard software from the Accompanying CD to the PDA.
4. After the software installed on O2 PDA, click Start > Program > O2 Keyboard
5. Mark on “Active Keyboard”.
6. Pull the Infra Red antenna from the keyboard and direct it to the O2 Infra Red Port.

Thursday, February 7, 2008

Receiving unwanted meeting related information in Outlook Inbox

Description
A user complains that he is receiving unwanted meeting related information in his Inbox. You examine the meeting details and found out that it doesn’t contain the user email address in the required, optional, or resources field. The meeting invitations were addresses to other email address.
Resolution
Most likely that one of the mailbox in the required, optional, or resources field of a meeting invitation has delegation setting to that user. On each mailbox, check the Delegate setting on Microsoft Outlook.
On Outlook, click Tools > Options > Delegates. See whether delegates are setup. Check on the permission details. Clear the ‘Delegates receive meeting related information send to me’.

Monday, February 4, 2008

Internet Explorer 7 stuck at first run welcome page

Description
Have you ever had an experience when IE 7 stuck at the first welcome page every time you run it? Even if you have set the default home page setting to other website in AD Group Policy. No virus or spyware detected.

Resolution
You might want to check registry on the computer.
Type regedit on command prompt:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\RunOnceHasShown
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\RunOnceComplete
Make sure both registry are exist and have value 1.
Restart the IE.

Saturday, February 2, 2008

Error when rebuilding Offline Address Book in Exchange 2003

Description
The other day when I try to update the Offline Address Book in my Exchange Server, I get an error like this:
Exchange System Manager Error. The information store could not be opened.
The logon to the Microsoft Exchange server computer failed.
MAPI 1.0 ID no: 80040111-0286-00000000
ID no: C1050000 Exchange System Manager

Resolution
Make sure that the DNS and Active Directory are function correctly in your domain. Run DCdiag and Netdiag to make sure everything is ok.
Restart the Domain Controller and then restart the Exchange Server.

Error message 0x86000108 when trying to sync Windows Mobile 5.0 device with Exchange 2003

Description
If your organization uses Exchange 2003 as mail server and windows mobile 5.0 as the push email client, it's more likely that once a while u will receive the error message 0x86000108 when you sync email message.

Resolution
Look for the corrupted item in inbox, contact, task, or calendar. Move the corrupted item away to other place. Sync the device. After it works, you can move back the item again.

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