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Sunday, February 10, 2008

How to add Additional Mailbox in Microsoft Outlook 2003/2007

On Outlook 2003/2007, just click on tools > email account / account settings> click view or change email account.
Double click on Microsoft exchange server> click more setting > go to advance tab> add additional mailbox. Type "user name", click ok twice, and click next, finish, done.

Automatic Signature with Exclaimer 4.20 in Exchange 2003 Server are not shown in email messages.

To resolve it try the following:

1. Go to command prompt.
2. In the command prompt, please type IISReset. Wait for the process to stop and restart.
3. Once it has re-started, close the command prompt window and navigate to Program files/Exclaimer folder.
4. In this folder is a file called QAHelper. Run the QAHelper file.
5. Click on uninstall.
6. Once that is done click on install.

Note: IISReset usually do the trick, no need to run the QAHelper.

How to use the O2 Personal Digital Assistant keyboard

To be able to use this keyboard, please follow these steps:

1. Make sure the keyboard turn on. To make sure, slide the on/off switch on the left side. Try to press some buttons, if the keyboard light up it means the keyboard is active.
2. Uncheck the “Beam” settings on Start > Settings > Connections > Beam
3. Install the O2 keyboard software from the Accompanying CD to the PDA.
4. After the software installed on O2 PDA, click Start > Program > O2 Keyboard
5. Mark on “Active Keyboard”.
6. Pull the Infra Red antenna from the keyboard and direct it to the O2 Infra Red Port.

Thursday, February 7, 2008

Receiving unwanted meeting related information in Outlook Inbox

Description
A user complains that he is receiving unwanted meeting related information in his Inbox. You examine the meeting details and found out that it doesn’t contain the user email address in the required, optional, or resources field. The meeting invitations were addresses to other email address.
Resolution
Most likely that one of the mailbox in the required, optional, or resources field of a meeting invitation has delegation setting to that user. On each mailbox, check the Delegate setting on Microsoft Outlook.
On Outlook, click Tools > Options > Delegates. See whether delegates are setup. Check on the permission details. Clear the ‘Delegates receive meeting related information send to me’.

Monday, February 4, 2008

Internet Explorer 7 stuck at first run welcome page

Description
Have you ever had an experience when IE 7 stuck at the first welcome page every time you run it? Even if you have set the default home page setting to other website in AD Group Policy. No virus or spyware detected.

Resolution
You might want to check registry on the computer.
Type regedit on command prompt:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\RunOnceHasShown
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\RunOnceComplete
Make sure both registry are exist and have value 1.
Restart the IE.

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